b8999 Terms & Conditions

1 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and b8999 ("b8999", "we", "us", "the Platform") governing your access to and use of the b8999 website located at https://b8999.io and all associated services, products, games, sports betting markets, promotions, and features made available through the Platform.

By registering an account, logging in, making a deposit, placing a bet, or using any service on b8999 in any capacity, you confirm that you have read, understood, and unconditionally agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the b8999 platform.

b8999 reserves the right to amend, update, or replace these Terms at any time. Continued use of the Platform following the publication of revised Terms constitutes your acceptance of the updated version. It is your responsibility to review these Terms periodically.

2 Eligibility

Access to and use of b8999 is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and throughout the duration of your account:

• You must be at least 21 years of age. b8999 does not permit persons under the age of 21 to register, deposit, wager, or participate in any activity on the Platform.
• You must be a natural person. Corporate entities, organisations, automated programs, and bots may not register accounts.
• You must be accessing b8999 from a jurisdiction where online gaming and sports betting are not explicitly prohibited by applicable local law as it applies to individual end users.
• You must not be registered on any self-exclusion list or have voluntarily closed your b8999 account under a self-exclusion arrangement.
• You must have full legal capacity to enter into a binding agreement under the laws applicable to you.

b8999 reserves the right to request documentary proof of age, identity, and residential address at any time. Failure to provide satisfactory documentation within a reasonable period will result in account suspension.

3 Account Registration

3.1 One Account Per Player

Each individual is permitted to hold exactly one b8999 account. The operation of multiple accounts — whether under the same name, same mobile number, same device identifier, same IP address, or any combination thereof — constitutes a material breach of these Terms. b8999 will suspend all duplicate accounts and may forfeit any balances held within them.

3.2 Accurate Information

You must provide accurate, current, and complete information at the point of registration and must promptly update your account details if any information changes. b8999 is not liable for any loss or delay arising from your failure to maintain accurate account information.

3.3 Account Credentials

You are solely responsible for the security of your b8999 username and password. You must not share your credentials with any third party. Any activity conducted through your account — whether authorised by you or not — is your responsibility until you notify b8999 support of a suspected breach.

3.4 Account Verification (KYC)

b8999 operates a Know Your Customer (KYC) process. You may be required to submit a valid government-issued photo ID (such as a National Identity Card or passport), proof of address, and proof of payment method ownership before withdrawals are processed or at any point during your use of the Platform. b8999 reserves the right to pause withdrawal processing until KYC is satisfactorily completed.

3.5 Account Closure

You may request to close your b8999 account at any time by contacting the support team. Any remaining balance will be returned to your verified withdrawal method following completion of any pending wagering requirements. b8999 may also close or suspend an account at its discretion if a breach of these Terms is detected.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

b8999 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), and other approved bank transfer services. All amounts are denominated in Bangladeshi Taka (BDT / ৳).

4.2 Minimum Deposit

The minimum deposit amount on b8999 is ৳500. Deposits below this threshold will not be credited to the account. Maximum deposit limits may vary by payment method and are displayed at the point of transaction.

4.3 Own Account Payments Only

All deposits must be made from a payment account registered in your own name. Third-party deposits — payments originating from an account belonging to another person — are strictly prohibited. b8999 reserves the right to reverse such transactions and suspend the relevant Player account.

4.4 Withdrawal Processing

Withdrawal requests are typically processed within 24 to 72 hours of submission, subject to KYC verification status and the payment provider's processing times. Withdrawals will be returned to the same payment method used for the most recent deposit on the account. b8999 does not charge withdrawal fees; however, your payment provider may apply its own service charges.

4.5 Withdrawal Conditions

Withdrawals may be subject to the completion of applicable wagering requirements where bonus funds are involved. b8999 reserves the right to carry out additional security checks prior to processing any withdrawal and may request further documentation if required.

5 Bonuses & Promotions

5.1 General Bonus Conditions

All bonuses, free bets, reload credits, cashback offers, and other promotional incentives made available by b8999 are subject to specific wagering requirements and expiry conditions that are stated at the time the promotion is offered. Players are responsible for reading and understanding the terms of each promotion before opting in.

5.2 Wagering Requirements

Unless otherwise specified, bonus funds must be wagered a minimum number of times (as stated in the individual promotion) before any winnings derived from bonus funds become eligible for withdrawal. Wagering contributions vary by game type — slots typically contribute 100%, while live casino table games may contribute a lower percentage as detailed in the relevant promotion.

5.3 Bonus Abuse

b8999 employs automated and manual monitoring systems to detect bonus abuse, including but not limited to: arbitrage betting using bonus funds, creation of multiple accounts to claim the same promotion, collusion between players to meet wagering requirements, and systematic exploitation of low-house-edge games to clear bonuses. Any account found to be engaging in bonus abuse will have its bonus balance voided and may be permanently suspended.

5.4 Promotion Validity

b8999 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players who have already opted into a promotion at the time of modification will be subject to the terms in effect at the time of opt-in, where reasonably practicable.

6 Gameplay Rules

6.1 Sports Betting

All sports bets placed on b8999 — including cricket (BPL, IPL, T20 World Cup, bilateral series), handball, football, and kabaddi markets — are governed by the specific sports rules applicable to each event. b8999 reserves the right to void bets on events that are cancelled, abandoned, or subject to integrity concerns. Odds are subject to change before a bet is confirmed; the odds displayed at the point of confirmation are final.

6.2 Casino Games

All casino games available on b8999 — including live dealer tables provided by Evolution Gaming and Ezugi, and slots from Pragmatic Play, NetEnt, and Microgaming — operate using certified random number generators or live dealer environments as applicable. Game results are final once confirmed by the game provider's system. In the event of a technical failure mid-game, the round will be voided and the wager returned unless the game provider's own rules specify otherwise.

6.3 Minimum and Maximum Bet Limits

Each game and sports market on b8999 carries its own minimum and maximum bet limits, which are displayed within the game interface or market view. b8999 reserves the right to change bet limits at any time and to cap winnings on any single event or session at its discretion.

6.4 Disputed Results

If you believe a game result or bet settlement is incorrect, you must contact b8999 support within 72 hours of the relevant event. Claims submitted after this window may not be investigated. b8999's decision on disputed results, once reviewed, is final.

7 Prohibited Conduct

The following activities are strictly prohibited on the b8999 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of account balances, and referral to relevant authorities where applicable:

• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using automated betting software, bots, scripts, or artificial intelligence tools to place bets or interact with the Platform without human input.
• Colluding with other players to manipulate game outcomes or betting markets.
• Engaging in any form of money laundering, including using b8999 to process funds derived from illegal activity.
• Exploiting software errors, glitches, or miscalculated odds to gain an unfair advantage. Any winnings obtained through exploitation of Platform errors are void.
• Registering more than one account or using another person's account.
• Attempting to access, modify, or interfere with the b8999 platform infrastructure, servers, or databases.
• Engaging in abusive, threatening, or offensive communication with b8999 support staff or other players.

8 Responsible Gaming

b8999 is committed to promoting safe and responsible gaming practices. The Platform provides the following tools to help Players manage their gaming activity:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account.
• Loss Limits: Define a maximum amount you are willing to lose over a given period.
• Session Time Reminders: Receive alerts after a specified duration of continuous play.
• Self-Exclusion: Voluntarily exclude yourself from b8999 for a defined period or permanently. Self-exclusion requests take effect within 24 hours and cannot be reversed during the exclusion period.
• Account Cool-Off: Temporarily pause your account for 24 hours, 7 days, or 30 days without full self-exclusion.

If you feel that your gambling is no longer under your control, or if gaming is causing financial, emotional, or relationship difficulties, we strongly encourage you to make use of the self-exclusion tool and to seek support. Contact the b8999 support team at [email protected] at any time for assistance. For players aged 21 and above only — b8999 enforces this requirement without exception.

Full details of the b8999 Responsible Gaming programme are available on the Responsible Gaming page.

9 Intellectual Property

All content on the b8999 platform — including but not limited to the website design, logos, graphics, text, software, game assets, data feeds, and promotional materials — is the intellectual property of b8999 or its licensors and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the b8999 platform for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the Platform without the prior written consent of b8999.

Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe — remains the intellectual property of those respective studios and is used by b8999 under licence.

10 Privacy & Data

b8999 collects, processes, and stores personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and processing of your personal data as described in that policy. Your data is used for account management, KYC verification, fraud prevention, personalisation of the gaming experience, and compliance purposes.

b8999 does not sell personal data to third parties. Data may be shared with regulated third-party service providers — including payment processors (bKash, Nagad, Rocket, Upay) and game providers — strictly for the purposes of delivering the services you have requested.

For full details on how b8999 handles your personal information, please refer to the Privacy Policy.

11 Limitation of Liability

To the fullest extent permitted by applicable law, b8999 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use the b8999 platform.
• Any interruption, suspension, or termination of the Platform or any of its services.
• Unauthorised access to your account resulting from your failure to secure your login credentials.
• Losses arising from the outcome of any bet, game, or sports event.
• Technical errors, server failures, internet connectivity issues, or any other circumstances beyond the reasonable control of b8999.

b8999 makes no warranty that the Platform will be available uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis.

12 Amendments to These Terms

b8999 reserves the right to amend these Terms at any time. When material changes are made, b8999 will make reasonable efforts to notify registered Players via the email address or mobile number associated with their account, or by displaying a prominent notice on the Platform.

The amended Terms will take effect immediately upon publication unless a later effective date is specified. Your continued use of b8999 following the publication of amended Terms constitutes your acceptance of those changes. If you do not accept the amended Terms, you must cease using the Platform and may request account closure.

13 Governing Law & Disputes

These Terms and any dispute or claim arising out of or in connection with them — whether contractual, tortious, or otherwise — shall be governed by and construed in accordance with applicable law. b8999 operates in the Bangladesh market and these Terms are drafted with reference to the legal environment applicable to players accessing the Platform from Bangladesh.

In the event of a dispute between you and b8999, the parties agree to first attempt resolution through good-faith negotiation. If a resolution cannot be reached, the matter may be referred to binding arbitration or the competent courts as determined by b8999's legal counsel.

These Terms are written in English. In the event of any conflict between an English version and any translated version of these Terms, the English version shall prevail.

14 Contact Information

If you have any questions about these Terms and Conditions, wish to raise a dispute, or need assistance with your b8999 account, please contact the support team:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, including Bangladesh public holidays
• Response Time: Within 24 hours for email enquiries

For responsible gaming assistance, account self-exclusion requests, or urgent account security concerns, please mark your message as urgent in the subject line for prioritised handling.